Effective Date: January 13, 2026
House of Ruthee (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make purchases, or interact with our brand.
Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, shipping and billing addresses
- Payment information (processed securely through third-party providers)
- Account login credentials (if you create an account)
Non-Personal Information:
Cookies and analytics data
Browser type, device information, and IP address
Pages visited, time spent on the website, and navigation patterns
How We Use Your Information
We use the information collected to:
Comply with legal obligations
Process and fulfil orders, including shipping and delivery
Respond to inquiries, provide customer support, and manage your account
Personalize your experience and provide relevant product recommendations
Send promotional emails or newsletters (only if you have opted in)
Improve our website, services, and marketing strategies
Sharing Your Information
House of Ruthee does not sell, trade, or rent your personal information. We may share information with trusted third parties to:
- Facilitate payment processing and order fulfillment
- Provide IT services, analytics, and marketing support
- Comply with legal obligations or enforce our terms and policies
We ensure all partners are compliant with data protection standards.
Cookies & Tracking
Our website uses cookies and similar technologies to improve your browsing experience, understand user behavior, and provide tailored content. You can choose to disable cookies in your browser settings; however, some features of our website may not function properly without them.
Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access, correct, or update your personal information
- Request the deletion of your personal data
- Opt-out of marketing communications at any time
- Withdraw consent for data processing where applicable
To exercise your rights, please contact us at info@houseofruthee.co.za.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information
Contact Us
For any questions, concerns, or requests regarding your privacy, please contact us:
House of Ruthee
Email: info@houseofruthee.co.za
This policy ensures compliance with privacy standards while keeping the tone refined and professional, in line with a luxury fashion brand.